National Commercial Bank Jamaica (NCBJ) is accelerating the pace of digital transformation across Jamaica’s payment ecosystem with a slew of aggressive initiatives aimed at reducing cash dependency, enhancing convenience, and reshaping how Jamaicans transact daily.
At the forefront of this charge is a strategic collaboration with TransJamaican Highway Limited (TJH), the operator of Highway 2000. Through this partnership, NCBJ has enabled direct debit and credit card usage at toll booths — eliminating the previous need for cash or T-Tag balances. Since the rollout began in early 2024, transaction volumes have tripled, underscoring public appetite for faster, frictionless toll payments.
Plans are now in motion for fully automated “tap-and-go” tolling. This would allow vehicles to simply tap a card at unmanned terminals, streamlining traffic flow and laying the groundwork for TJH’s long-term vision: achieving 80% cashless toll transactions by 2028.
Beyond toll roads, NCBJ is expanding its reach into every corner of the consumer and merchant landscape. The bank’s payments arm is now awaiting regulatory greenlight from the Bank of Jamaica to introduce a virtual Visa card via its Lynk mobile wallet — a key move that would allow Lynk users to perform tap-to-pay transactions and shop online with stored wallet balances.
Lynk, which also supports Jam-Dex, Jamaica’s central bank digital currency, has already integrated with major remittance players like MoneyGram and Western Union, adding further utility to the platform. Users can now pay government fees, access e-commerce platforms, and send or receive funds all from their phone — signaling NCBJ’s intent to become the country’s central digital payments hub.
In parallel, the bank is empowering small and mid-sized businesses with tools to digitize their operations. NCBJ’s ePOS solution, launched in mid-2024, allows merchants to accept payments using just a smartphone or tablet — no terminal required. Meanwhile, its alliance with Fygaro enables seamless e-commerce setup with virtual POS systems, allowing businesses to sell and accept payments online effortlessly.
All of this is happening in a landscape where nearly 80% of transactions are still cash-based — a gap NCBJ seems determined to close. These digital investments are already yielding results: NCB Financial Group’s payments division reported $19 billion in revenue for the half-year ending March 2025, a 10% increase year-over-year, with operating profit climbing 40%.
As Jamaica inches toward a digital-first economy, NCBJ’s aggressive rollout of modern payment tools positions it not just as a market leader, but as a key architect of the island’s financial future.
