In a strategic move to fortify Jamaica’s business landscape against growing digital threats, Digicel Business has partnered with Symptai Consulting to deliver cutting-edge cybersecurity solutions aimed at boosting resilience across local enterprises. The partnership underscores the growing need for businesses to safeguard their operations as the digital era continues to evolve at a rapid pace.
This collaboration is part of Digicel’s broader plan to cement its position as Jamaica’s primary digital transformation partner, ensuring that businesses and government agencies can leverage technology securely and efficiently.
At the recent GOJ Digital Government Technology Showcase 2025, the partnership was highlighted as Digicel showcased a suite of services, including free consultations, security awareness training, incident response strategies, and scans of the dark web. These initiatives are designed to help organizations navigate the increasingly complex world of cybersecurity.
Digital transformation is a game-changer for businesses, unlocking new markets, enhancing operational efficiency, and improving customer experience. However, with these advantages come significant risks. Cyber threats such as ransomware, phishing attacks, and even QRishing — a malicious form of phishing using QR codes — are more prevalent and sophisticated than ever before, putting businesses and the economy at great risk.
In response to these challenges, Digicel Business is doubling down on its commitment to help Jamaican businesses confront these risks head-on.
Stephen Murad, CEO of Digicel, shared his vision for the company’s role in Jamaica’s digital future: “At Digicel, we are at the forefront of Jamaica’s digital evolution. We aim to be the go-to partner for businesses transitioning to digital. While we drive innovation, we are equally focused on security. Our comprehensive solutions are designed to protect businesses from cyber threats, ensuring that we not only innovate but also build a secure and sustainable future for Jamaica.”
During a panel discussion, Marlon Cooper, CEO of Symptai Consulting, stressed the critical need for businesses and government agencies to adhere to clear data privacy and security standards. Citing real-world examples of data breaches, Cooper emphasized the importance of creating a robust framework to safeguard sensitive information.
“As we progress in the digital age, we must ensure that data privacy and security are ingrained in our transformation strategies,” Cooper remarked. “Clear standards, regulations, and enforcement are essential for industries like banking, healthcare, and government. Cybersecurity must extend beyond basic principles to concrete, actionable measures.”
Cooper also highlighted a concerning trend: 63% of companies only allocate a budget for cybersecurity after experiencing a breach. This reactive approach, he warns, leaves businesses vulnerable and underscores the need for proactive, preventive measures.
To further this cause, Digicel Business will host the Evolve Your Data Protection Seminar on March 21, 2025, under the theme ‘Master the JDPA and Transform Your Defenses to Protect Your Business.’ The event, which will take place at the AC Marriott Hotel, will feature industry experts sharing their insights on the latest strategies for safeguarding data and protecting businesses in an increasingly digital world.
By continuing to build strategic partnerships and investing in cybersecurity infrastructure, Digicel Business is empowering Jamaica’s businesses to not only survive but thrive in the face of emerging digital threats.
