KINGSTON, Jamaica — Financial leader Xavier Allen has been named Chief Executive Officer of FHC Credit Union, marking a bold new direction for the institution as it embraces a digitally driven future.
The appointment, confirmed Thursday, signals FHC’s intention to evolve beyond its traditional credit union roots. Allen, a seasoned transformation executive with deep experience in both Jamaican and international finance, will spearhead a new era focused on data-led growth, technology integration, and expanded access for members.
“FHC is at a critical juncture,” said Allen. “We’re in a moment where financial institutions must reimagine how they serve — not just with convenience, but with intelligence and inclusivity. Our goal is to meet members with solutions tailored to their realities, not just their transactions.”
Allen’s vision includes the rollout of predictive financial tools, mobile-first engagement, and a member experience powered by transparency and trust. With a history of building high-performing teams and launching Jamaica’s first fully digital loan products at NCB, Allen is expected to bring execution muscle to a credit union sector that has traditionally lagged in innovation.
Chairperson Camelle Ricketts-Moore described Allen’s onboarding as “a defining step toward the modernisation of FHC,” highlighting his strong background in digital finance and cultural change.
“He brings with him a rare combination of strategic clarity and empathy — the ability to chart ambitious paths while remaining anchored in what matters most: the member,” Ricketts-Moore noted. “We anticipate a transformative period under his leadership.”
Allen’s past roles include heading transformation and sales at NCB, driving digital lending solutions at Clarien Bank in Bermuda, and most recently, founding and leading Motor Assured Limited — a pioneering Jamaican firm that delivered extended vehicle warranties entirely through digital platforms.
His new mandate at FHC extends beyond products: Allen is also tasked with redefining internal culture, placing a premium on agility, collaboration, and employee development.
“This isn’t just about modernising a credit union — it’s about reimagining what financial empowerment can look like for everyday Jamaicans,” Allen said.
FHC’s move positions it as a forward-looking player in Jamaica’s financial sector, one that is betting on innovation and leadership to stay relevant in a changing economy.
